I had my annual mammogram at St. Elizabeth's Women's Wellness Center on June 29 and found out the next afternoon that I needed a diagnostic mammogram. I tried to make an appointment immediately, but was told I would not be able to get in until July 1. It wasn’t much of a wait, but unfortunately, the timing was bad as my insurance coverage was changing as of July 1. I explained my situation, and the woman I spoke with nicely explained why it couldn't be done that day. However, a short time later, the nurse navigator called me back to say that she worked it out to get me in that day if I could get there quickly. I left immediately to get all my tests done. Results were fine and I don't need to return until next year. I can't tell you how much I appreciate the extra steps made for my care. I’d like to think that as a nurse I show this kind of compassion to my patients, and being on the other side has given me a much greater awareness of my patients' needs!
~ Kathy B.